(Case study)  B2B procurement · Saudi Arabia

Tendra

A procurement marketplace where buyers send requests, get matched with suppliers and contractors, compare quotations and follow every purchase order to delivery.

(Product)
Web platform for buyers, suppliers and contractors
(Platforms)
Web app and marketing site
(Languages)
Arabic and English
(Role)
Product Design Manager

(Overview)

Tendra brings construction procurement into one place. Buyers publish RFQs and RFPs, the platform matches them with suppliers by service, country and city, and every quotation, order and payment stays on the record.

(Users)
Buyers, suppliers, contractors, admins
(Requests)
RFQs for goods, RFPs for projects
(Languages)
Arabic (RTL) and English
(Surfaces)
Web app and marketing site

(03)  The challenge

Procurement that runs on trust, not paperwork.

Buyers struggled to find reliable suppliers, compare offers and negotiate fair terms. Suppliers struggled to reach qualified buyers and manage quotations. Both sides lacked a shared view of where an order stood.

(01)

Buyer

Companies and individuals running construction projects

  • Find suppliers they can trust
  • Compare quotations item by item
  • Track orders and payments in one place
(02)

Supplier and contractor

Registered businesses only

  • Receive requests that match their services
  • Price quotations fast, save drafts
  • Get paid once delivery is confirmed

(04)  Two sides, one deal

Mapping both sides of a deal.

The buyer journey and the supplier journey meet at the same request, quotation and order, so each step on one side has a matching step on the other.

Buyer

  1. 01Create RFQ
  2. 02Add items
  3. 03Match suppliers
  4. 04Receive quotes
  5. 05Compare
  6. 06Award
  7. 07Pay
  8. 08Confirm delivery

Supplier

  1. 01Register
  2. 02Add services
  3. 03Receive RFQ
  4. 04Price items
  5. 05Submit quote
  6. 06Win award
  7. 07Ship order
  8. 08Get paid

(05)  Create and match

Four steps from a need to matched suppliers.

Buyers describe the request, add a shipping address and items, then pick from suppliers matched by industry, country and city.

Tendra web app
Create RFQ
Create RFQ
Tendra web app
Match with suppliers
Match with suppliers

(06)  Supplier side

Every request arrives with the full picture.

Suppliers see items grouped by category, attachments and terms before they price anything. Contractors get RFPs for larger scopes in their own board.

Tendra web app
RFQ details, supplier view
RFQ details, supplier view
Tendra web app
Received RFPs, contractor view
Received RFPs, contractor view

(07)  Compare and award

Side by side, best value first.

Quotations line up item by item with their totals, so the buyer can accept one, decline the rest and export the comparison for approval.

Tendra web app
Quotation comparison
Quotation comparison

(08)  Purchase orders

One order, every state in view.

From PO confirmed to delivery confirmed, each state shows who acts next. Payment proofs and shipping documents attach to the step they belong to.

Tendra web app
Purchase order tracking
Purchase order tracking

(09)  Dashboards

Each side sees what needs action.

Buyers follow requests and orders. Suppliers follow incoming RFQs, quotation success and their wallet.

Tendra web app
Buyer dashboard
Buyer dashboard
Tendra web app
Supplier dashboard
Supplier dashboard

(10)  Marketing site

Arabic and English from the first page.

The public site explains the platform to both sides and is designed for desktop, tablet and mobile in both languages.

Tendra web app
English
English
Tendra web app
Arabic
Arabic

(11)  Design system

One library behind every screen.

Foundations and components built for dense tables, multi step forms and two reading directions.

240color styles
156text styles
12effect styles
34component pages
FoundationsColor, type, grids, spacing, shadows
ComponentsTables, steppers, vendor cards, charts
PatternsRegistration, details, side panels
LanguagesArabic and English
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(12)  Scope

The platform in numbers.

Three roles, two request types and one order lifecycle, designed across the web app and the marketing site.

880+web app screens across buyer, supplier and contractor flows
3user roles, plus the admin team
2request types: RFQs for goods, RFPs for projects
6versions of the marketing site: 3 breakpoints, 2 languages